Support
Answers to the questions we hear most. Still stuck? Send us a message.
Why do I need to register?
A free account confirms you are 18 or older, gives games somewhere to launch from, and saves your progress so your balance and streak survive between visits.
Is registration free?
Yes, always. No payment details are ever requested — creating an account needs only an email and a username.
How do I get credits?
Through free activity: your welcome balance, daily check-ins, time spent in demo games, achievements, and tier progression. All of it is free.
Can I cash out my credits?
No. Credits have no monetary value and cannot be exchanged for money or prizes. They are not a currency and cannot be withdrawn.
What can I spend credits on?
Cosmetic profile items only — avatar frames and profile themes. Nothing else on the site costs credits.
Do I lose progress if I log out?
No. Your balance, tier and streak are saved to your account and restored the next time you log in.
I forgot my password.
Your account details are kept privately on the device where you registered, so we cannot look them up or reset them for you. If you cannot recover the password, you can register a fresh account, though that starts your progress over.
Why did my playtime credits stop?
Playtime earning is capped at 120 minutes each day. Once you reach the cap it resumes tomorrow. Daily check-ins and achievements are not affected.
Need a human? Email [email protected] or use the contact form.
NO PURCHASE NECESSARY. For entertainment only. 18+